Faq

Frequently Asked Questions

Ordering & Payment

How do I place an order?

Simply browse our collection of Pants, Tops, and Shorts, select your desired size and color, and add items to your cart. Proceed to checkout, where you can enter your shipping details and complete payment. No account creation is required.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed.

Can I change or cancel my order after placing it?

We process orders quickly to ensure fast delivery. If you need to make changes or cancel, please contact us immediately at [email protected]. We will do our best to accommodate your request if the order has not yet been shipped.

Shipping & Delivery

What are your shipping options and costs?

We offer standard and express shipping. Standard shipping is free on orders over $75. Exact costs are calculated at checkout based on your location and selected method.

How long does delivery take?

Standard shipping typically takes 5–10 business days within the US, and 10–20 business days internationally. Express shipping takes 2–4 business days. Please note that delivery times may vary due to customs or local carrier delays.

Do you ship internationally?

Yes, we ship to most countries worldwide. International orders may be subject to import duties and taxes, which are the responsibility of the customer.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. To initiate a return, please email [email protected] with your order number and reason. Return shipping costs are the customer's responsibility unless the item is defective.

How do I exchange an item for a different size or color?

For exchanges, please contact us at [email protected]. We will guide you through the process. Exchanges are subject to stock availability.

When will I receive my refund?

Once we receive and inspect your return, we will process your refund within 5–7 business days. The refund will be issued to your original payment method.

Product & Sizing

How do I find the right size?

We provide a detailed size guide on each product page. For best results, measure your waist, hips, and inseam for Pants and Shorts, and chest and waist for Tops. If you are between sizes, we recommend sizing up for a more comfortable fit.

Are your products true to size?

Our Pants, Tops, and Shorts are designed to fit true to size based on standard US measurements. However, fit may vary slightly by style. Please refer to the specific product description and size chart for each item.

What materials are used?

We use high-quality materials such as cotton, polyester blends, and performance fabrics. Detailed material composition is listed on each product page.

Customer Support

How can I contact you if I have more questions?

For any inquiries, please email us at [email protected]. We aim to respond within 24 hours on business days.